Merchant Customer Care
Acquire360 supplies all the information needed to support your merchant acquiring operations and customer support needs. All critical support information is provided online and supplemented with more than 100 standard reports.
The application supports multi-level hierarchical accounting, reporting and security access so that the user can define the levels of processing as a financial institution, super ISO or standard ISO to fit the requirements of their business.
Users have real-time access to all the information needed to support their operation, including merchant deposit and transaction details, merchant account demographics, ACH records, billing statements and summaries of daily, monthly and yearly activity.
Merchant monetary activity may be optionally deferred in addition to being routed to different checking accounts based on the nature of the activity—deposits, chargebacks, discount and fees or split funding repayment.