EpiCenter Service Desk With Hosted Virtual Desktop
Hosted Virtual Desktop combines all desktop components—operating systems, hardware, applications and profiles—into one centralized location, allowing the entire desktop to be centrally managed at the data center. User data, settings and applications are no longer tied to a particular location. Support available with Hosted Virtual Desktop includes EpiCenter Service Desk and PC support 24/7 as well as ticketing system and reporting options.
Hosted Virtual Desktop is extremely secure, protecting your data at all times:
- Data Security – With security policy set by you, all of our data is centralized, regulated and controlled at the server level, eliminating lost data at the desktop level
- Physical Security – Your Virtual Desktop server infrastructure is hosted in a Tier IV, PCI compliant data center with 24x7 on-site security
- Logical Security – Isolated from other clients, your company information and servers are unique to you and your desktop environment
Hosted Virtual Desktop Features:
- Compatible with any hardware device, including PCs, Macs, iPads, smart phones and mobile devices
- Application management is conducted from one central location vs. individual desktop
- Increased security – sensitive and confidential information can no longer be stored at the device level
Cost-Saving Benefits:
- Reduce hardware expenditures, you have the freedom to choose the hardware that fits within your budget
- Eliminate the high costs of desktop operating system upgrades (e.g., Windows 7), application upgrades, and software costs
- Streamline IT management with centralized server, application and desktop management and support from a single data center