Support

Contact Information

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First Name*

Last Name*

Email*

Phone* (ex. 555-555-5555)

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Priority

List any ticket numbers that may have been raised and are referenced by external systems (Clarify, Test Director, Change Report, Remedy, etc.)

Describe the custom or core process functionality that is being impacted.

Describe the point of failure or undesired behavior.

Select one or more components that the function uses or interacts with.

AppmanWebServices
DocgenEJBs
EcadminCORE360 Schema
HSMDocumentPurge
MswitchReports

Operating System

Any other important information that may be important in finding the solution to the issue?

Provide path to logs uploaded to ftp01.planetci.com