Workpoint Support

Please complete the form below or call us at 1.866.387.9946 or 1.402.964.1996 for all Workpoint customer support issues.

Contact Information

Required*

First Name*

Last Name*

Email*

Phone* (ex. 555-555-5555)

Company*

Helpful Information

Severity

Platform

If Platform is EJB, what is the Application Server and Version (WebSphere, Jboss, Oracle)

Workpoint Version and Release Date: NET: “major”.”MinorLevel”.”patch” (3.42.13 or 3.51.2) J2EE: “major”.”minor”.”level”,”build Date”.”patch” (3.4.2.buildYYYYMMDD.P020 or 3.5.1.buildYYYYMMDD.P010)

Database Version (SQL Server, Oracle, etc.)

Please describe the issue you are reporting. How often has the error occurred and have there been any recent changes to the system?

Can you send us logs that have the error in it or snippets with the log entries before the error occurred?

What is the version of the operating system of the machine that has Workpoint on it? (Windows, Linux, UNIX, etc.)

Can you provide us with additional contact information? What are the email and phone numbers of the concerned people?

Workpoint Support

+ 1.866.387.9946
+ 1.402.964.1996

support@workpoint.com